It is not very encouraging to see that some of the prominent hospitals in UK have shown below par hygiene standards in recent years. NHS body Health Facilities Scotland produced a report last year which showed three of the Scotland’s leading hospitals not meeting the hygiene standards. NHS Watchdog and the Healthcare Commission have produced reports in the past two years highlighting various levels of falling standards.
Where are these falling standards taking us? According to the Patients Association, the general views shared by patients about NHS service are long waiting periods, delayed appointments, fear of filing complaints and confronting the doctor, office hours only, etc. Instead patients ought to be treated as customers and stakeholders.
For once globally renowned and exemplary British NHS service, up to-date and technologically advanced tools are required to give fair judgement to the assessment criteria. In that respect, it was a relief that NHS decided to part with the star rating system for the hospitals which was more synonymous with giving stars to children in schools. For the first time, last year NHS trusts assessed themselves against 44 quality standards of basic competence. According to the health inspection body, only third of the country’s 570 trusts met the standards, which include safety, governance and patient focus.
Thankfully, developments in technology have given us the ability to develop systems that can help the trusts implement these standards across the board and certify themselves. Read more about jComply and how it can help with your compliance process at jcomply.com.
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